Terms & Conditions

Prices on this site are indicative

The packages shown on our pricing page describe what a typical job of that kind covers. They are a guide to scope, not a fixed price list, and nothing on this site is an offer.

A property cannot be priced from a web page. Cable runs, mounting heights, power, network conditions and access all move the real figure, which is why the final cost is confirmed after a free site survey.

Quotations

A written quotation is the only binding statement of price, and it applies for the period stated on it. It covers what is itemised and nothing else: conduit, casing, power backup, network switches and civil work are quoted separately unless they appear as lines on the document.

Where a survey reveals conditions that were not visible when the quotation was raised, we will tell you before doing the work and re-quote rather than absorb it silently.

Installation

Installation dates are agreed with you and depend on access to the site and on power and network being available. Where a job is delayed by something outside our control we will reschedule at the earliest date that suits you.

Mobile app access

Viewing your cameras remotely is done through the camera manufacturer’s own mobile app — Hik-Connect, gCMOB, DMSS or the equivalent for the brand installed. We create the account, bind the devices, add the users you want and walk you through it before we leave.

Those apps are operated by the manufacturer, not by us. Their availability, features and terms belong to the brand. Remote viewing and push notifications also depend on your own internet connection and on the app’s own servers, none of which are within our control.

Warranty and service

Cameras, recorders and drives carry the manufacturer’s own warranty, which belongs to the brand and not to us; we will help you claim under it. Our own work — mounting, cabling, configuration — is what we stand behind. Physical damage, tampering, power surges, water ingress and faults in equipment we did not supply are not covered.

An annual maintenance contract, where taken, covers what is written on it. Without one, service visits are chargeable.

Payment

Payment terms are stated on the invoice. Please quote the invoice number when paying, as that is what lets us match a payment to your job.

This website

Content here is offered in good faith and kept current as far as we reasonably can. Brand names and logos shown belong to their respective owners and appear to indicate what we supply and service. Nothing on this site is technical or legal advice.

Contact

Camzio Solutions, Othakadai, Madurai, Tamil Nadu. Call +91 93637 64164 or email camziosolutions@gmail.com. See also our privacy policy.